SMG Terms of Service
Terms & Conditions - Stupar Media Group
Stupar Media Group reserves the right to change or modify this agreement, and any policy or guideline incorporated by reference at any time at its sole discretion.
You (referred to as ‘Customer’) accept our Terms of Service, detailed herein, upon clicking the checkbox in our checkout process (which is required to complete the form). You agree that you’ve reviewed and understood the content within our knowledge base outlining details on how our service works and our scope at www.jordanstupar.com/smg
Your continued use of the Services following Stupar Media Group posting of any changes or modifications will constitute your acceptance of such changes or modifications. IF YOU DO NOT AGREE TO THE TERMS OF ANY MODIFICATION, DO NOT CONTINUE TO USE THE SERVICES AND IMMEDIATELY PROVIDE NOTICE OF CANCELLATION OF THIS AGREEMENT.
Use - Your subscription and any addons will automatically renew at the end of the applicable subscription period. Stupar Media Group works on one video at a time. Turnaround times are not guaranteed, but a majority of our customers get 1-2 final drafts overnight depending on the length and complexity of their projects.
Cancellation - You may cancel your subscription at any time, however, you must provide Stupar Media Group with a written 30-day notice of cancellation. Your subscription and services will end 30 days after final subscription payment is received. To cancel your subscription, please email email@example.com. Access to your account files requires an active subscription. Canceled accounts will not have access to their files once their billing term has ended.
Money-Back Guarantee - If the customer is using Stupar Media Group for the first time (‘new customers’), they are entitled to a 14-day risk free period to evaluate the quality of service. Provided they have filled out the cancel form during the first 14 days of service, they can request a full refund by emailing firstname.lastname@example.org.
Payments & Refunds - Payments are non-refundable and we do not provide refunds or credits for any partial subscription periods except as provided in the Money Back Guarantee. You further agree that, upon registering for the services through the Site, you authorize Stupar Enterprises, LLC to charge your method of payment (e.g. credit card) for the fee on each anniversary of your registration date, based upon your billing frequency (e.g. monthly, quarterly, annually). Your account and access to the services provided via the site may be suspended in the event of non-payment of applicable fees. You represent and warrant Stupar Media Group that such payment information is accurate and that you authorized to use this payment instrument. You will promptly update your account information with any changes (for example, a change is address or credit card information) that may occur. Stupar Media Group may change its fees from time to time by posting the changes on the Site with 5 days prior notice, but with no advance notice required for temporary promotions or reductions in fees. You, the client, are responsible to use Stupar Media Group after payment.
Limitation & Abuse of Service - Stupar Media Group is designed for the reasonable use of an individual or company. We provide a fractional editor based on an up-to 2 hour per day block which fits the needs of most clients.
Need Videos Faster? Consider upgrading the number of accounts to match your workload and editing process.
If we find that you are not in alignment with our model, sharing accounts/logins, violate our core values, or are abusing our services or team in any way, including using our services for illegal or adult/pornographic materials, we reserve the right to cancel your account.
We do not provide the following services:
- We can’t record voiceovers
- We can’t do animations
- We can’t do wedding videos
Output Files - While we do our best to minimize any mistakes, due to the nature of creative design, we cannot guarantee all files delivered will be 100% error-free. Upon file delivery, you agree to review and proof all files for any errors or omissions and notify our team if any changes/corrections are needed. We will do our best to rush any edits to correct mistakes. Stupar Media Group is not responsible or liable for any losses or expenses incurred from errors or omissions.
Ownership of Content - Customer maintains the ownership rights in any User Content that such Customer submits to the site and the finished product Stupar Media Group produces.
Grant of Limited Rights to Stupar Media Group - By submitting a Task to Stupar Media Group, the Customer gives us the rights to User Content to the extent that is necessary to complete the Task. Each Customer authorizes us to retain archival copies of all User Content that such Customer has submitted. By default, you agree to provide Stupar Media Group with a non-exclusive right and license to publish your work in our portfolio, website logo block, social media, email or other communication efforts. If you would like to revoke this right, please notify our team in writing to email@example.com.
Work & Deliver Output - While we can accept unlimited requests and revisions, our output volume depends on many factors, namely depending on the total request volume and complexity. We will do our best to work with you to accommodate any priority items and your timelines but our suggestion is to not use our service for time sensitive requests. Your right to use the Stupar Media Group services shall terminate upon your breach of any term of the Agreement.
Limitation & Liability - We will not be liable to you or any third party in any event for any loss (financially or otherwise) or any damages arising from or relating to this Agreement. You acknowledge and agree that your use of this site is at your own discretion and risk. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCDENTAL DAMAGES, THESE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF STUPAR MEDIA GROUP UNDER THIS AGREEMENT EXCEED THE CURRENT MONTH’S SUBSCRIPTION PAYMENT, REGARDLESS OF THE CAUSE OF ACTION, IN TORT, CONTRACT OR OTHERWISE.
Business day- Stupar Media Group operates in the Philippine time zone. Tuesday-Saturday from 8am to 5pm GMT +8.
Digital Millennium Copyright Act (DMCA) - In the event materials are made available to this Site by third parties not within our control (ie: stock footage, creative commons license), we are under no obligation to, and do not, scan such content for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe another party’s copyright to remain on the Site. If you believe any materials on the Site infringe a copyright, you should provide us with written notice that at a minimum contains:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at the site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and this is to be removed or access to which is to be disables, and information reasonably sufficient to permit us to locate the material;
- Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic email address at which the complaining party may be contacted;
- A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- And a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
All DMCA notices should be sent to our designated agent as follows:
13555 Bishops Ct. Suite 243
Brookfield, WI 53005
It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyright of others.
Governing law any claim relating to Stupar Media Group’s website shall be governed by the laws in the State of Georgia without regard to its conflict of law provisions.
Indemnification - To the fullest extent permitted by applicable law, you will indemnify, defend and hold harmless tupar Media Group and each of our respective officers, directors, agents, partners and employees (individually and collectively, the ‘Stupar Media Group parties’) from and against any loss, liability, claim, demand, damages, expenses or costs (‘Claims’) arising out of or related to (a) your access to the use of our Services; (b) Whitelabel access to our service © your violation of the Terms; (d) your violation, misappropriation or infringement of any right of another (including intellectual property rights or privacy rights) or (e) your conduct in connection with our Services. You agree to promptly notify Stupar Media Group of any third party Claims, cooperate with Stupar Media Group in defending such claims and pay all fees, costs and expenses associated with defending such claims (including by limited to, attorneys’ fees). You also agree that Vidpros will have control of the defense or settlement of any third party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Stupar Media Group.